The AI answering service you build by describing it.
A Callable answers each call, takes down what the caller needs, and hands off what needs a person. Each call has an itemized cost.
- Questions you’ve given it answers to
- Messages — name, number, what they need
- A caller asking if it’s a real person
- Anything outside the brief you wrote
- Promises about price, timing, or outcomes
- Whatever you’ve told it needs a person
One line, every kind of call.
A call after you’ve closed for the day
It answers and takes a message for the morning instead of sending callers to voicemail.
A patient asking to schedule a visit
Takes the request down for staff to confirm. Nothing clinical, nothing booked automatically.
A homeowner asking for a quote
Takes the details and the caller’s number — no price promised on the call.
Someone asking if a human will call back
Says plainly that it’s an AI agent. It doesn’t pretend otherwise.
A question with no good answer in the brief
Declines rather than guessing, and takes a message instead.
Why teams build their answering line here.
Describe it once
Write the brief: hours, what to answer, and what to hand off. The builder turns it into a draft.
Nothing goes live unreviewed
Every draft is tested before publishing. Each publish is recorded.
Your number, your rules
Publish to a number you own. Change its rules as the business changes.
Where to go next.
See what it costs
Every call has a line-item receipt by layer, with the source and rate on every row.
View cost →Compare answering service pricing
15 vendors, 58 published plans, each sourced and dated, next to Callable’s own itemized rate.
Compare pricing →Watch how it’s built
From brief to published line.
See how it works →After hours
Answers when the office is closed, with each call taken down for the morning.
See after hours →Medical practices
Takes appointment requests and messages — never medical advice.
See medical practices →Contractors
Captures job-call details while you’re on site and flags urgent messages.
See contractors →
How a call is answered.
The brief sets the boundary, and the record follows each call.
Answers with the greeting you approved
The call opens with the greeting in your brief.
Works out what the caller needs
It uses the brief to decide whether to answer, decline, or take a message.
Answers only what the brief covers
It answers questions covered by the brief and does not guess outside it.
Takes down name, number, and what they wanted
Unanswered requests become a message with their name, number, and need.
Tells the caller a person will follow up
It gives the follow-up timing in the brief.
Lands in the dashboard, transcript and receipt included
The dashboard holds the transcript and itemized receipt.
Where this line gets used.
One builder, configured for what each business gets called about.
Straight answers about an AI answering service.
Questions to answer before you publish a line.
About $0.062 a minute on the default stack, at the providers’ published rates, itemized by layer on every call: carrier, transcription, model, voice.
It follows your brief instead of a fixed script or phone tree. It answers what you approve, declines what sits outside the brief, and takes messages for a person. When asked, it says it is an agent.
You write the brief, the builder tests the draft against it, and you review it before publishing. Nothing answers a real call until you publish it. There is no fixed timeline because you can change the brief until it is ready.
It handles questions and messages covered by the brief. It hands off anything outside it, any promise about price or timing, and anything you set for a person.
Yes. Once published, it answers while the line is live, takes the caller’s name, number, and need, and leaves a dashboard message for the person who checks it next.
It declines and takes a message instead of guessing. The brief sets what counts as no good answer.
No. A draft answers real calls only after you publish it to a number. Every publish is recorded.
Yes. A small business publishes one number from its own brief, like any other.
About $0.062 a minute on the default stack, at the providers’ published rates, itemized by layer on every call: carrier, transcription, model, voice. View cost →
Describe the line you need.