A home services answering service for crews that are outside all day.
Every call gets answered while your crew is on a roof, in a yard, or on a route. Job and quote requests get taken down, urgent calls are flagged the moment the call ends, and nothing gets dispatched to a crew without you.
- New job and quote requests, with the trade, the address, and the timing
- Urgent calls, such as storm damage, a pest sighting near food, or a burst irrigation line, flagged the moment the call ends
- Existing-customer questions, answered from what you’ve told it
- Dispatching a crew, which stays your decision
- Prices and arrival windows, never quoted or promised on the call
- Booking a job on your calendar, the request is taken down and you set the date
Calls that come in while the crew is out.
A homeowner calling about a roof leak after a storm
Takes the address, the damage, and the caller’s number, and flags it as urgent the moment the call ends. Nothing gets dispatched to a crew on the call.
A caller who found pests near the kitchen
Takes the details down and flags it as urgent, since a sighting near food doesn’t wait for the next routine visit.
A homeowner asking for a landscaping quote
Captures the property size, the work wanted, and their number, while the crew stays on the current job.
Someone checking if the crew is still coming today
Answers what you’ve told it, and takes a message for the rest.
Why this fits crews that work outside.
One line, any trade away from a desk
Roofing, pest control, landscaping, or another home services trade runs on the same brief.
Flagged, not filed
A storm-damage leak or a pest sighting near food is marked apart from routine messages the moment the call ends.
Nothing dispatched without you
Every job request waits for you to decide who goes out and when.
Three trades, three examples.
What the brief says, what shows up in the call’s redacted transcript, and a worked monthly cost at a stated call volume, on the default stack.
Roofing
A roofing brief can tell it that a leak or storm damage reported after hours gets marked urgent, a quote request gets the address and the roof type, and no price or arrival time is ever promised on the call. A caller reporting a leak after a storm would show up in the call’s redacted transcript like this. Name and number given. Address given. Active leak over the kitchen, started about an hour ago. Marked urgent. At 180 calls a month averaging 3 minutes each, that is 540 minutes. 540 minutes at about $0.062 a minute, the default-stack rate itemized by layer (price book 2026-08-05), comes to about $33.48 for the month.
Pest control
A pest control brief can tell it that a sighting near food or in a bedroom gets marked urgent, a routine-service question gets answered from the schedule you described, and nothing gets booked on the call. A caller who found ants in the pantry would show up in the call’s redacted transcript like this. Name and number given. Address given. Ants seen in the pantry this morning. Asked about same-day service. Marked urgent. At 250 calls a month averaging 2 minutes each, that is 500 minutes. 500 minutes at about $0.062 a minute, the default-stack rate itemized by layer (price book 2026-08-05), comes to about $31.00 for the month.
Landscaping
A landscaping brief can tell it that a quote request gets the property size and the work wanted, a weather reschedule question gets answered from what you’ve told it, and nothing gets booked on the call. A caller asking about a fall cleanup would show up in the call’s redacted transcript like this. Name and number given. Address given. Quarter-acre yard. Leaf cleanup and gutter clearing requested. Not urgent. At 120 calls a month averaging 5 minutes each, that is 600 minutes. 600 minutes at about $0.062 a minute, the default-stack rate itemized by layer (price book 2026-08-05), comes to about $37.20 for the month.
What it will not do.
Dispatch a crew
It never sends a crew or a technician out on the call. Every job request is taken down, flagged if urgent, and left for you to route to whoever is available.
Quote a price
Prices for a repair, a treatment, or a job are never guessed at or quoted on the call. A caller asking is told a person will follow up, and the question is logged as a message.
Book a job on your calendar
It never books, schedules, or confirms a specific time on the call. A caller asking for a date is told plainly that a person will follow up, and the request is taken down for you to schedule.
How a home services call is handled.
It answers while the crew is on the job
The call doesn’t wait for someone to climb down a ladder, finish a route, or dig a phone out of a pocket. It answers on the first ring, every time.
The request gets taken down
The trade, the address, and what the job needs, captured in the caller’s own words, the same way every time, with no price promised and nothing booked on the call.
Anything urgent gets flagged
A storm-damage leak, a pest sighting near food, or another time-sensitive report is marked urgent when the call ends, separate from routine messages.
Nothing gets sent to a crew
The request waits for you, exactly as the caller gave it. You decide who goes out, when, and in what order. Nothing moves on its own.
Where else this fits.
A few related uses.
Straight answers for home services.
It answers every call while your crew is on a roof, in a yard, or on a route. Job and quote requests get taken down, urgent calls are flagged the moment the call ends, and nothing is dispatched to a crew on the call.
Either way. It works the same as an answering service for roofers: a leak or storm-damage report gets the address and the damage taken down and flagged urgent. Pricing and arrival times are never quoted on the call, and dispatching a crew stays your decision.
Yes. A sighting near food or in a living space gets marked urgent, and a routine-service question gets answered from what you’ve told it. Scheduling a treatment stays yours to confirm.
Either way. Quote requests get the property size and the work wanted, and a weather reschedule question gets answered from your brief. Nothing gets booked on the call.
No. It takes the request down exactly as the caller gave it and hands it to you. There is no scoring or ranking step. Who goes out, when, and in what order stays your call to make.
There’s no fixed timeline. The builder asks what it can’t infer from your brief, tests the draft, and you publish it to a number you already own when you’re ready.
About $0.062 a minute on the default stack, at the providers’ published rates, itemized by layer on every call: carrier, transcription, model, voice.
About $0.062 a minute on the default stack, at the providers’ published rates, itemized by layer on every call: carrier, transcription, model, voice. View cost →
Every call answered. Nothing dispatched without you.