A property management answering service for the calls that never stop.
Tenant reports, prospective-renter questions, and vendor messages get answered. Urgent items are flagged in the taken-down message, and nothing gets dispatched without you.
- Tenant maintenance reports — unit, name, number, what happened
- Prospective-renter questions — answered from what you’ve told it
- Vendor and HOA messages — logged for you to read
- Maintenance dispatch — nothing gets sent out on the call
- Lease terms and pricing — that stays yours to give
- Anything urgent — flagged the moment the call ends
Calls that come in across a portfolio.
A tenant reports a leak at night
Takes the unit, name, number, and what happened, and flags it as urgent in the taken-down message. Nothing gets dispatched on the call.
A prospective renter asks about availability
Answers from the brief and takes the caller’s details.
An HOA or board member calling
Takes a message for you to read and follow up on.
A vendor confirming a job
Takes the message down accurately. Nothing is scheduled or confirmed on the call.
Someone asking for the rent portal
Answers from the brief, and nothing beyond it.
Why this fits property management.
One line, every property
One line covers one building or the portfolio, on the rules you set.
Flagged, not filed
Urgent calls are flagged in the taken-down message when the call ends, separate from routine messages.
Nothing dispatched without you
Maintenance reports wait for you to route them — nothing is sent to a vendor on the call.
What it will not do.
Dispatch maintenance
It never sends a request to a vendor or contractor on the call. Every maintenance report is taken down, flagged if urgent, and left for you to route to whoever handles it.
Invent lease terms
Rent, deposits, and lease terms are never guessed at or quoted on the call. A question outside what the brief covers is declined and taken as a message instead.
Take a payment
It never takes a payment or a card number on the call. A caller asking to pay is pointed to the portal you’ve given it, or told plainly that a person will follow up.
How a tenant call is handled.
It answers on the first ring
It answers during a showing or after hours, without waiting for a line or voicemail box to clear.
The report gets taken down
Unit, name, number, and what happened — captured in the tenant’s own words, the same way every time, with nothing dispatched and nothing promised on the call.
Anything urgent gets flagged
A leak, lockout, or safety issue is flagged in the taken-down message when the call ends, separate from routine messages.
Nothing gets sent to a vendor
The report waits for you, exactly as the tenant gave it. You’re the one who decides who goes out and when — nothing moves on its own.
Portfolios this fits.
Examples of portfolios built around a ringing phone.
Straight answers for property management.
It takes down the unit, the tenant’s name and number, and what happened, in their own words. If it’s urgent, that’s flagged in the taken-down message the moment the call ends. Nothing is dispatched to a vendor on the call itself — that stays yours to route.
It answers at any hour and flags the call in the taken-down message, separate from routine messages, on the same after-hours rules used across the site.
Either way. One line can carry a brief for a portfolio, or each property can have its own line, number, and rules.
No. It takes the maintenance report down and hands it to you. Who goes out, when, and in what order stays your call to make, once you’ve seen what came in.
No. Rent, deposits, and lease terms are never guessed at or quoted on the call. A caller asking is told a person will follow up, and the question is logged as a message.
No. It never takes a payment or a card number on the call. A caller asking to pay is pointed to the portal you’ve given it, or told plainly that a person will follow up.
About $0.062 a minute on the default stack, at the providers’ published rates, itemized by layer on every call: carrier, transcription, model, voice.
About $0.062 a minute on the default stack, at the providers’ published rates, itemized by layer on every call: carrier, transcription, model, voice. View cost →
Every call answered. Nothing dispatched without you.